Privacy Policy – Oban House House

At Oban House House, we are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information.

What Information We Collect

We may collect and process the following personal data:

  • Name, email address, and contact details

  • Booking information and stay preferences

  • Payment details (processed securely via our booking provider)

  • IP address and browser information (via cookies)

How We Use Your Information

Your data may be used to:

  • Confirm and manage your booking

  • Communicate important details about your stay

  • Improve our services and website experience

  • Meet legal and regulatory requirements

How Your Information Is Stored

Your data is securely stored and only accessible to authorised staff. We retain your information only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

Sharing Your Information

We do not sell or share your data with third parties for marketing purposes. Limited data may be shared with:

  • Our booking system providers (to manage your reservation)

  • Legal authorities if required by law

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to certain processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Contact

If you have questions about this Privacy Policy or your data, please contact:

Oban House House
Corran Esplanade, Oban, PA34 5AQ
info@obanhousehouse.co.uk
+44 1631 562663